How can we help You?

We have segmented the most common questions received by our customer support team into blocks. In these blocks you will find information on how to use our services or instructions on “what to do if you have a problem”.

If you do not find an answer to your question, please contact us at

How to complete an account opening application
How to Log in to your account
How do I see my IBAN
How to receive money
How to pay a bill
How to transfer money between Sikirapay accounts
How to transfer funds to another bank
How to order a card
How to activate a card
How to load your card
How to register an extra card user
How to make an online purchase with your card
Affiliate Partner: How to log in, send an invite, create a short link

You are not 100% satisfied?
Contact our support team via phone, email or live chat.

+468 51 01 20 95